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Terms of use


The conditions of access and use of the website are governed in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.


The user will be able to view the different contents, print them and store them as long as it is, solely and exclusively, for personal use, therefore, its distribution, its use for commercial purposes and its modification or alteration is strictly prohibited. The user will be able to download the attached documents for their own use knowing that they will remain subject in any case to the copyright of Maria Victoria González de Lucas and their authors, and total or partial reproduction for purposes other than those described is prohibited.


It is forbidden to introduce or spread computer viruses or programs that could damage the physical or logical systems of Mª Victoria González de Lucas on the network.



The user and / or client agrees at all times to provide truthful information about the data requested in the different forms and / or requests for information or purchase.

The sale or marketing of products on our website requires the buyer to be of legal age according to current legislation, the buyer states that he meets this requirement to formalize the purchase.

Do not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the relevant authorities.

The customer is responsible for reading the purchase conditions and when making the purchase, he accepts them. You are responsible for reading and knowing the delivery times.



The names of the colors and the types of leather and fabrics are described on the website, the client is aware at all times of what he chooses and does it freely, without being able to ask the brand for responsibilities later on because it is not the color expected, taking into account that this may vary minimally depending on the photo.



The articles we offer on this website will be available in Spain, Portugal, Germany, France and the United Kingdom, varying their rate and shipping time according to destination.



The price of each product will be that stipulated at any time on our website, except in the case of manifest error. Although we try to make sure that all the prices on the page are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and we will give you the option of reconfirming your order at the correct price or canceling it


We will not be obliged to supply you with the products at the wrong lower price (even if we have sent you the Shipping Confirmation) if the price error is obvious and unambiguous and could reasonably have been recognized by you as the wrong price.

The prices on the website include VAT (Depending on the territory where it is stipulated), but exclude shipping costs, which will be added to the total amount. Prices can change at any time. Possible changes will not affect orders for which we have already sent you a Shipping Confirmation.

Payment is made through Paypal or by bank card, our payment gateway is managed by Wix and is a secure payment.

The client authorizing their payment will receive the order confirmation, until an email is received, the request is not considered made. The delivery date is counted from the order confirmation date.



In accordance with current regulations, all purchases made through the website will be subject to Value Added Tax (VAT), except those for the Canary Islands, Ceuta and Melilla. In this regard, and in accordance with Chapter I of Title V of Council Directive 2006/112 of 28 November 2006 on the common system of VAT, deliveries will be understood as located in the Member State that is included in the delivery address of the articles, the applicable VAT being the legally valid rate in each Member State of destination of the articles that has been consigned in each order. In accordance with the regulations applicable in each jurisdiction, in the deliveries of goods made in certain member countries of the European Union to a business or professional recipient, the rule of “investment of taxable person” (article 194 of the 2006 Directive) could be applied. / 112) that would imply the non-repercussion of VAT, without prejudice to the recipient's obligation to self-pass the tax accrued in the operation. In orders to the Canary Islands, Ceuta and Melilla, deliveries would be exempt from VAT by application of the provisions


The delivery time for finished products is:

1 to 6 days, national and peninsular shipping in Spain

5 to 9 days shipments to Spain islands

5 to 15 shipments outside Spain

The delivery time for Personalized products ranges will be stipulated between the parties depending on the product requested, plus the shipping time of 1 to 6 days (national and peninsular shipping) 5 to 9 days (shipping to islands).

 The delivery time outside the Spanish territory can take up to 25 business days.

It is the client's responsibility to inform themselves of the deadlines before making the purchase. In shoes that are made by hand and different factors enter into the realization of it, so the delivery time may vary. In the event that there is any variation of the shipment or delay in it, we will contact the customer.


Remember that custom designs are handmade and cannot be served within the same delivery time as conventional online shoe companies.

The package will be received at the address set by the customer, assuming this the shipping costs for purchases of less than € 120, except in the period of promotion or discounts, these costs will be borne by the customer regardless of the price of the order.

We are not responsible for damage to the shipment but notify us if the package arrives damaged to claim the responsible company.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by establishing a new delivery date or to cancel the order with a full refund of the price paid. Please note in any case that we do not deliver on Saturdays or Sundays. For the purposes of these Conditions, it will be understood that the "delivery" has occurred or that the products have been "delivered" at the time of signing the reception of the same at the agreed delivery address.

For reasons of force majeure, we will not be obliged to make the shipment within the established deadlines

It will be understood that our obligations derived from the Contracts will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to be able to fulfill our obligations for a period of time equal to the duration of the Force Majeure Event. .

Force majeure causes:

-Strike or factory shutdown.

- Strike or stop in communications and means of transport (train, plane, ship, etc.)

- Climatic catastrophe or natural disaster, Fire or explosion, Pandemics

- General strike, terrorist attack, problems in the Spanish State, alarm state.





All product orders are subject to availability. In this sense, if there are difficulties regarding the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value that you may order. If you do not wish to order those substitute products, we will refund any amount you may have paid.




We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content on it. Although we will do our best to always process all orders, there may be exceptional circumstances that force us to reject the processing of any order after we have sent the Order Confirmation, so we reserve the right to do so at any time, at our sole discretion. discretion.


We will not be responsible to you or to any third party for the fact of removing any product from this website, regardless of whether said product has been sold or not, removing or modifying any material or content on the website, or for denying us to process an order once we have sent you the Order Confirmation.

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